As the Executive Director of Chick-fil-A Maple Grove, Billy leads a team of talented people to serve the community. With over 25 years of hospitality experience with brands such as McDonald's, Arby's and Church's Chicken, Billy has trained and developed thousands of people into servant leaders, along with empowering teams to success. As a Cherokee Nation citizen, Billy worked in the hospitality side of the casino business and led teams to serve the tribe before joining Chick-fil-A. Billy's sense of purpose has led him to create different systems and approaches tailored to meet the needs of individual employees along with large teams, while exceeding guest expectations.
As a servant leader, Billy has encouraged many people over the years and challenged them to the brink of uncomfortable learning. This stage of development is where many have found who they really are as a leader. This style of development has empowered many to reach goals of multi-unit leadership, director level leadership, business owners, and community leaders.
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